Frequently Asked Questions
Everything you need to know about your next favorite piece of jewellery.
What materials do you use for your jewellery?
We use high-quality materials including 100% recycled 925 Sterling Silver and 18k Gold Plated Sterling Silver to ensure both durability and a premium finish.
How long does shipping take?
Standard shipping typically takes 2-5 business days within the EU and 5-10 business days for international orders. You will receive a tracking number as soon as your order ships.
Can I return or exchange my jewellery?
Yes, we offer a 30-day return policy. Items must be in their original condition and packaging. Please note that for hygiene reasons, earrings cannot be returned unless they are faulty.
How should I care for my Camille Brinch pieces?
To maintain the shine, avoid contact with water, perfumes, and lotions. Store your jewellery in a dry place, preferably in the original pouch provided.
How do I find my ring size?
We have a comprehensive size guide available on our website. If you are between sizes, we generally recommend sizing up for the most comfortable fit.
Is your jewellery nickel-free?
Yes, all our jewellery is 100% nickel-free and allergy-friendly, complying with international safety standards.